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    ERP Migration Is Challenged with Remote Workers

    There’s a general consensus that the economic downturn brought on by the COVID-19 pandemic is accelerating the rate at...

    Remembering the Small Customer and Social Media Risk During...

    A few days ago, I got a note from a small business owner, and he was upset. He’d bought...

    3 Things We Need for Businesses to Reopen and...

    While we watch our political parties argue about when to turn the economy back on, one thing is clear....

    Benefitfocus and ON24: Transitioning to Virtual Customer Events

    Given that we can’t have physical events anymore and I was one of several analysts who used to teach...

    Knoa: The Missing Link for SAP Deployment, Employee Productivity...

    This week I had an interesting briefing with a little-known company that is providing a solution to a problem...

    SAP Sales Cloud vs Oracle Engagement Cloud

    The contest between Oracle and SAP involving their respective customer relationship management (CRM) applications in many ways is only...

    Cisco Webex and Getting Collaboration Right

    I was impressed at Cisco Live where Amy Chang presented Webex updates and I began to see a future...

    Salesforce Customer 360 Improves With AI

    Salesforce last week unfurled an update to its customer data platform (CDP) that adds promises to make it easier...

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